Contact Us
Contact Us
At LUMI MOLLY, we are committed to providing you with a smooth and enjoyable shopping experience. Whether you have a question about your order, shipping, sizing, or returns, our support team is here to assist you.
💌 Get in Touch
If you have any questions or concerns, please contact us before taking further action. We will do our best to help resolve your issue.
📍 Business Address — Office Only
7109 Brandemere Ln, Apt K
Winston-Salem, NC 27106
United States
⚠️ Please note: This is an office address only and is not a return address. Returns sent to this address without prior authorization will not be accepted.
⏰ Support Hours
Monday–Friday: 9:00 AM–5:00 PM ET
We aim to respond within 24–48 business hours.
💬 Before You Contact Us
To help us resolve your issue more efficiently, please include:
- Your order number
- The email address used at checkout
- A brief description of your issue
- Photos or videos, if applicable
💖 We’re Here to Help
Whether your question is about an order, delivery, product sizing, or a return, our support team will be happy to assist you.
Thank you for choosing LUMI MOLLY ✨